Updates & Corrections Policy

Capel Tree Surgeons reviews website content periodically to keep service information, coverage areas, and contact routes accurate. When pages need updating, we aim to correct them promptly and keep the public-facing information aligned with the work we actually provide.

1. When Pages Are Updated

Pages may be updated when services change, coverage changes, old information becomes misleading, contact details change, customer questions expose a gap in the page, or we improve how a service is explained. Local pages may also be refreshed when they need stronger practical detail rather than generic wording.

2. Corrections

If we identify wording that is inaccurate, unclear, outdated, or likely to mislead, we aim to correct it. Corrections may include service details, area coverage, page structure, internal links, page titles, or factual references to arboricultural work.

3. No Guaranteed Availability

Website content does not guarantee immediate appointment availability, emergency response time, or local authority approval outcomes. Final advice and scheduling are always confirmed through direct contact and quotation.

4. How To Report A Problem

If you believe a page contains an error, broken link, or misleading statement, contact us directly and we will review it. The fastest route is by phone on 01306 711124 or by using our contact page.

5. Review Cycle

High-priority commercial pages, contact routes, and key local service pages are reviewed more often than static informational pages. Where a page no longer meets our quality standard, it should be improved, consolidated, or removed rather than left thin or outdated.